A Little Chic Boutique

A Little Chic Boutiques goal is to provide our customers with the best customer service and merchandise. Because many of our products are custom designed at the time an order is placed, we ask that you please make your selection very carefully as these items are not returnable.

After an order is placed, an order confirmation will be sent immediately via e-mail. Credit cards will be charged at the time of checkout for all items in your shopping cart. If you receive notice that an item or items are backordered, you can choose to cancel the order and your card will be refunded for any backordered items that you do not wish to wait for.

If you are not satisfied with your purchase, please notify A Little Chic Boutique within 10 business days of receiving your order. All returns must have prior authorization. You may reach us by email at: info@alittlechicboutique.com. All returns must be unused and returned in the original packaging for full credit. If you fail to notify A Little Chic Boutique of your desire to return or replace your purchase within the 10 business day window, or if A Little Chic Boutique suspects an item that you have returned has been used, your merchandise will be shipped back to you at your expense. Upon receipt of your approved return, A Little Chic Boutique will either issue a refund for the purchase price of your item(s) to the credit card used for your purchase, your paypal account used for your purchase or simply ship the item you have selected in exchange. There are no returns, exchanges or credit after 11 days from receiving your order. Shipping costs cannot be refunded by A Little Chic Boutique. All shipping charges are the customer's responsibility. If you received free shipping with your purchase, the cost of the initial shipping and handling will be deducted from your refund. Shipping costs will apply to replacement items. Insurance and tracking are recommended as we are not responsible for packages lost in transit to our return address.

A Little Chic Boutique reserves the right to cancel orders or refuse service to anyone at any time. We reserve the right to cancel orders for items that have been advertised at a wrong price, discounted rate, have incurred an unusually long back order time or have been discontinued. We also reserve the right to cancel any order which was posted to the site with errors of color, style or price. If we cancel your order after we have charged your credit card, we will refund your card the amount charged.

All furniture, select gifts or other made-to-order products require payment in full upon order. Because these items are custom made for you, A Little Chic Boutique cannot accept returns or cancellations on these products and all sales will be final.

All drop ship items must be returned to the manufacturer at customers expense and will be subject to a 25% re-stocking fee.

Customers who refuse to accept delivery of any order will be held responsible for all postage and handling fee's associated with that delivery.

A Little Chic Boutique is not responsible for lost, delayed, or damaged items that are being returned. Please send all returns with insurance and delivery confirmation. Please Note: All packages sent via UPS or FedEx are traceable and automatically insured for $100. Items sent via US postal Service are not traceable nor insured unless you specifically request those services.

A Little Chic Boutique upholds the warranties offered by the manufacturers who craft our products. Manufacturer's warranties vary, so we encourage you to ask a A Little Chic Boutique consultant for specific warranty information on products of interest.

The merchandise you order may be shipped from several locations, so items may arrive separately. As a result, they may arrive to you at different times and in separate packages. You will not incur additional shipping charges for this.

A Little Chic Boutique ships merchandise via UPS, USPS, FedEx and by specialized furniture carriers. Many factors determine which option is used to ship your purchase, including the weight and dimensions of the product. Most orders are shipped direct form the manufacturer to your residence or business. We are unable to arrange delivery to P.O. boxes.

Shipping within the United States:

Your order will be charged a shipping & handling fee based on the amount of the products. This is in order to cover the shipping/handling fee's associated with the products purchased.

Delivery times may vary from product to product. Many of our products are individually made at the time your order is placed and considered made-to-order, please allow 1-4 weeks for completion and 3-7 days for shipping. A Little Chic Boutique will make every effort to expedite your order, however we work with many manufacturers therefore shipping schedules may vary. Please contact us if you would like a more specific time frame of when a particular product will be able to ship.

If you are quoted a "receive by" delivery date but your order is held up while in transit due to to weather or conditions out of our control, we will not be held responsible.

We normally only ship to Canada outside the U.S. If you are interested in having an order shipped to an International Shipping Address, please contact us and we will let you know if we can accomodate this for that particular product. info@alittlechicboutique.com

Furniture Freight Receipt & Damages

In case of shipping damage: We strongly urge you to inspect both the box and the merchandise immediately upon receipt. Please make note of any minor or major damage on the bill of lading before signing and in the drivers presence. If damage is present on the outside of the box or package, ask the driver to wait while you inspect your furniture. Again note any damage of the bill of lading before you sign. Please notify the freight company and A Little Chic Boutique of the damage immediately. It is your responsibility to submit the claim to the shipping company to receive compensation. You are still responsible for the payment of all merchandise in the event of shipping damage, including the replacement cost of the damaged pieces. A Little Chic Boutique cannot refund shipping or freight charges.

A Little Chic Boutique works hard to ensure your privacy. We do not sell your personal information to other companies. Once you place an order credit card companies require that we confirm your billing address and phone number to authenticate your transaction.

No sales tax will be charged if the delivery address is located out of the state of New Jersey. For non-clothing items that are delivered in New Jersey, there will be a 7% sales tax charge on merchandise.

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